POSITION: Front Desk

<>The Adirondack Wildlife Refuge is a wildlife sanctuary partnered with a non-profit to fulfill three goals: wildlife rehabilitation, education, and long-term care for non-releasable wildlife. Education occurs both on and off-site, and focuses on understanding wildlife, healthy coexistence, and conservation. Care for wildlife ranges from managing permanent residents that cannot be released to the wild to temporarily stewarding distressed wildlife until they are recovered enough to be released. 

Description

            The front desk representative will function as the first point of contact for AWR’s guests. This person will be responsible for greeting and registering guests as they arrive at AWR, updating social media accounts, marketing, and communication tasks, some educational presentations, and other duties as necessary. While we would prefer certain qualifications, we are willing to train the right person. A typical work week will be Thursday to Monday from 9 a.m. to 4 p.m. daily, with regular days off being Tuesday/Wednesday. Hourly wage will fall between $12 - $15. Please send cover letter, resume, and any questions to hanna@adriondackwildlife.org.

 

Responsibilities

·         Greet and register all guests

·         Provide background and education materials for guests, in person and over the phone

·         Maintain the cleanliness and organization of Interpretive Center

·         Aid in management of AWR’s social media presence, as well as outreach and marketing campaigns

·         Direct all incoming calls

·         Schedule educational presentations and events

·         Provide daily care for any animals housed within the Interpretive Center

·         Conduct sales and take donations

 

 

Qualifications

·         Familiarity with point of sale systems, social media management, and customer service

·         Ability to work independently and as a team

·         Ability to work both inside for long hours and outside in harsh conditions

·         Ability to keep detailed, accurate records

·         Excellent time management and communication skills

·         Experience interacting with and educating the public

·         Computer skills including fluency with Microsoft Office applications

·         Understanding of hospitality and customer service

·         Ability to set goals, prioritize tasks, and manage challenging and unexpected situations

·         Comfortability being trained to work and interact with captive wildlife

 

Supervision

The Front Desk Representative reports to and is supervised by the General Manager of AWR.

 

Supervision

The Front Desk Representative reports to and is supervised by Hanna Cromie, the General Manager of AWR,  email resume to Hanna@AdirondackWildlife.org.